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Privacy Policy

Website: https://pearlhearingclinic.com
Company Name: Pearl Hearing Aid Center & Clinic

1. Introduction

Pearl Hearing Aid Center & Clinic (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website, contact us, or receive our services at any of our branches.

By using our website or our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information (voluntarily provided):

  • Name, phone number, and email address
  • Address or preferred clinic location
  • Health-related information provided during consultations or appointment booking
  • Any communication or inquiries you send to us

b. Non-Personal Information (automatically collected):

  • Browser type and version
  • Device information (desktop, mobile, tablet)
  • IP address and approximate location
  • Cookies and analytics data (for website performance and security)

3. How We Use Your Information

We use your information for the following purposes:

  • To schedule and manage appointments
  • To provide hearing consultations and related medical services
  • To contact you regarding your inquiries or appointment requests
  • To send important updates about our clinics, services, or hours of operation
  • To improve our website, services, and customer experience
  • To comply with applicable legal and regulatory requirements

We do not sell or rent your personal information to any third party.

4. Information Sharing and Disclosure

We may share your information only when necessary, such as:

  • With our authorized audiologists, consultants, or medical professionals for service delivery
  • With trusted third-party service providers (e.g., website hosting, analytics) who assist in our operations
  • When required by law or legal processes

All third-party partners are required to maintain confidentiality and data protection standards.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, or disclosure.
However, please note that no online platform or email transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal data
  • Request deletion of your information (where applicable)
  • Withdraw consent for receiving communications

To exercise these rights, please contact us at info@pearlhearingclinic.com.

7. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze traffic.
You can choose to disable cookies through your browser settings, but this may limit certain website features.

8. Links to External Sites

Our website may contain links to third-party websites or hearing aid brand pages (e.g., Signia, Phonak, etc.).
We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18 years of age.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will always be posted on this page with the revised effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Pearl Hearing Aid Center & Clinic
Website: https://pearlhearingclinic.com
Email: info@pearlhearingclinic.com
Branches: Gariahat | Laketown | Asansol | Dunlop | Shyambazar